Legal
Cookie Policy
This Cookie Policy describes how FleetFlow uses cookies and similar technologies on our platform.
Introduction
FleetFlow B.V. (i.o.) ("FleetFlow", "we", "us", or "our") uses cookies and similar technologies to provide and improve our services. This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies when you use our platform and services.
Last Updated: 14-06-2025
1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and the site more useful to you.
Similar technologies include:
- Local Storage: Allows websites to store data locally in your browser
- Session Storage: Temporary storage that expires when you close your browser
- Web Beacons: Small transparent images used to track user behavior
- Pixels: Tiny graphics used for tracking and analytics
2. Our Current Cookie Usage
FleetFlow currently uses only essential cookies necessary for the basic functionality of our platform. We do not currently use tracking, marketing, or analytics cookies.
2.1 Essential Cookies
These cookies are strictly necessary for the operation of our platform and cannot be disabled:
| Cookie Name | Purpose | Duration |
|---|
| session_token | User authentication and session management | Session (expires when browser closes) |
| csrf_token | Cross-Site Request Forgery (CSRF) protection | Session |
| load_balancer | Server load balancing and performance optimization | Session |
| user_preferences | Store user interface preferences (language, theme) | 30 days |
| cookie_consent | Remember user's cookie consent preferences | 1 year |
3. Cookies We Do Not Currently Use
For transparency, here are types of cookies that FleetFlow does not currently implement:
3.1 Analytics Cookies
- We do not use Google Analytics or similar services
- We do not track user behavior across our platform for analytics purposes
- We do not create user profiles based on browsing behavior
3.2 Marketing and Advertising Cookies
- We do not use cookies for targeted advertising
- We do not share data with advertising networks
- We do not use social media tracking pixels
- We do not engage in cross-site tracking
3.3 Third-Party Tracking
- We do not allow third-party tracking on our platform
- We do not embed social media widgets that track users
- We do not use third-party analytics or marketing services
4. Future Cookie Usage
If we decide to implement additional cookies in the future, we will:
- Update this Cookie Policy with clear descriptions of the new cookies
- Notify users through email and prominent notices on our platform
- Request explicit consent before implementing non-essential cookies
- Provide clear opt-out mechanisms for all non-essential cookies
- Ensure compliance with GDPR and other applicable privacy laws
4.1 Potential Future Uses
We may consider implementing the following types of cookies in the future, always with user consent:
- Performance Cookies: To understand how users interact with our platform for improvement purposes
- Functionality Cookies: To remember user preferences and provide enhanced features
- Analytics Cookies: To analyze platform usage and improve our services (privacy-focused analytics only)
5. Managing Your Cookie Preferences
5.1 Browser Settings
You can control and manage cookies through your browser settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy, search, and services → Cookies and site permissions
5.2 Blocking Cookies
Important Notice:
Blocking essential cookies will prevent the proper functioning of our platform. You may not be able to log in, maintain your session, or access certain features if essential cookies are disabled.
5.3 Mobile Devices
- iOS: Settings → Safari → Privacy & Security
- Android: Chrome app → Settings → Privacy and security → Cookies
6. White-Label and Embedded Applications
For customers using FleetFlow's white-label or embedded applications:
- The same cookie practices apply to applications powered by FleetFlow
- Customers are responsible for their own cookie disclosures and consent mechanisms
- FleetFlow provides technical documentation to help customers comply with cookie laws
- Any additional cookies implemented by customers are their responsibility
7. Legal Compliance
Our cookie practices are designed to comply with:
- GDPR (General Data Protection Regulation): European Union data protection law
- ePrivacy Directive: EU law governing electronic communications privacy
- CCPA (California Consumer Privacy Act): California privacy law
- Other applicable privacy laws in jurisdictions where we operate
8. Data Retention
- Session Cookies: Automatically deleted when you close your browser
- Persistent Cookies: Stored for the duration specified in the cookie table above
- Manual Deletion: You can delete cookies manually through your browser settings
- Automatic Expiry: All cookies have expiration dates and are automatically removed
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify users through email or prominent notices on our platform
- Request new consent for any additional non-essential cookies
- Provide at least 30 days' notice before implementing changes
10. Contact Information
If you have questions about our use of cookies or this Cookie Policy, please contact us:
FleetFlow B.V. (i.o.)
Hazelaarlaan 13, 2267BH Leidschendam
Email: privacy@fleetflow.io
General Support: support@fleetflow.io
11. Related Policies
For more information about how we handle your data, please also review: